Order Processing:
- After receiving your order confirmation email, all orders are processed within 5 business days (excluding weekends and holidays). You will receive another notification when your order has shipped.
- Digital orders, such as audio recordings, are not shipped. You will receive an email with a link to download the content once the payment has been processed.
Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery time is between 5-7 business days once the order has been shipped.
Shipping Availability:
- We only ship to addresses within the United States and do not offer international shipping.
Digital Downloads:
- For products that include digital downloads, you will receive an email with a link to download the files immediately after your purchase is confirmed. There are no shipping fees associated with digital downloads.
Shipment Confirmation & Order Tracking:
- Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
Damages:
- If you received your order damaged, don’t hesitate to contact us directly so we can evaluate the issue and make it right.
Return and Refund Policy
There is no return or refund for digital products. Occasionally, digital downloads become corrupt during the download process. If that happens, please contact us immediately, and we will forward you a new download.
The return window on physical goods is 30 calendar days after placing your order. We require the order number and method of payment. We will not pay for shipping. Your original payment method will be credited once the item is returned in good working order.
Contact Us:
If you have any questions or concerns regarding your order, please contact our customer service team: